👋 Hi there.. I’m Mathew, Director of Product Management at SoSafe — helping companies of all types and sizes to manage human risk in the cyber security space. I’ve previously worked at companies like Intercom, Zendesk, King, and Accenture.

I’m hiring! I’m looking for two Senior Product Managers — one who loves nerding out over applied behavioural science, and another who gets their kicks out of identity management and challenging data problems.

Mathew Cropper 09/02/2020 Mathew Cropper 09/02/2020

All Onboard!

In January 2020 I gave a talk at Mobilize Dublin, sharing a new feature my team at Intercom is building to help our customers onboard users in their mobile apps.

I share how we identified the opportunity, the research that lead us to decide to build a different solution to our web product, and what that solution is.