This week I spoke at Product School, sharing my advice for Product Managers who have problems defining their product direction and making decisions, but have struggled to find the time to invest in strategy work. I share what's worked for me, as well as the tools and principles I use to guide me.
At Mobilize Dublin's January meetup, I shared some of the work we're doing at Intercom to help our customers to give their app users an amazing onboarding experience. I talked about how we explored the problem, decided on a solution, and shared a sneak peak at what we're building right now.
Mark Goodfellow is a Project Manager with a difference. He’s helping to bring Electronic Patient Records to people on the front line of the UK’s National Health Service. He’s also allowed to don the uniform and be on that front line as a qualified nurse himself. He has several desks, each reflecting his different roles and experience.
Jennifer Williams covers political and social affairs news at the Manchester Evening News, as Social Affairs Editor. She’s broken important stories around failings of the National Health Service in the northwest of the UK, as well as coverage of the ‘spice’ drug problem haunting Manchester’s homeless population.