So, you have a question that you think can be solved using some qualitative user research. You email a bunch of people, and nobody replies. Tumbleweed.
Here are my tips for avoiding who-the-frack-is-this-person-itis (aka people scratching their head at your email and never responding).
Read MoreBelieve it or not, marketers are a clever bunch. They are possibly the best at putting behavioural economics research to use, and never more so is this on my mind than over Christmas and throughout January. The internet, TV, and stores are awash with marketing messages designed to take advantage of my natural biases. Here are five plays, taking advantage of our cognitive biases, that you’ll see everywhere in January. Beware!
Read MoreYou’ve been told that your career is yours to manage and that opportunities are out there for you to find. You find yourself master of your own destiny, but don’t really know what that means, or how to effect change. This post is for you.
Read MoreRelationship mapping is one of the most powerful techniques I learned in my career. It’s the most effective method I’ve ever come across for making sure that the right people hear my message, and react to it favourably. In this post, learn exactly what it is, why it’s a useful technique for managing your career goals or winning complex deals, and how to do it.
Read MorePatty McCord authored the well known Netflix culture doc. This post is a collection of interesting things to read and watch about Patty, her career, and her approach.
Read MoreFor some strange reason, I’ve thought a lot about regular expressions lately. I’ve even played a game (or two). As a result, my feature fixation for this post is Tweetbot 4 for iOS and its regular expression mute filters.
Read MoreThe film follows the story of programming prodigy and information activist Aaron Swartz. From Swartz's help in the development of the basic internet protocol RSS to his co-founding of Reddit, his fingerprints are all over the internet.
Read MoreThis post is about using some seriously powerful analysis techniques to help put structure around process improvement, create consistency, and hopefully add value to the process by using them.
Read MoreStress. It makes your heart pound, your breathing quicken and your forehead sweat. But while stress has been made into a public health enemy, new research suggests that stress may only be bad for you if you believe that to be the case. Psychologist Kelly McGonigal urges us to see stress as a positive, and introduces us to an unsung mechanism for stress reduction: reaching out to others.
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