We just opened a beta to suggest articles in Intercom's Messenger. Early results are showing a really big impact.. we can't wait for more folks to try it out and share their feedback.

In November I onboarded four Product Managers 🤯

They're all going to be working on Intercom's Messenger product, for both  web and mobile apps.

I'm over the moon. They're a bunch of really talented folks, and I can't wait to see what they do 🥳

We just shipped a totally revamped Intercom Messenger experience that really makes your support content sing. It includes first-class search, full browse capability, a new wide view of articles, new self-serve-first modes, all on web and mobile. 

Millions of people see Intercom's Messenger on websites and in mobile apps every day. I'm on the lookout for 3 Product Managers to join me in thinking about what the next generation of business messengers looks like 🤯

Our Messenger is more than live chat. It's a customer hub for all your support interactions, as well as the magic that powers in-product messaging, onboarding experiences, and content. All three roles will shape our strategy and bring the next generation of all this to life.

All three roles are below. If this one of them is for you or you're just curious, please DM me and I'll answer your questions. Not for you, but think you know someone who'd love this? All shares warmly welcomed 🙏

• Senior Product Manager (for the web-inclined amongst you)
• Product Manager (for someone who's interested in mobile products and is looking to build their domain and product skills)
• Senior Product Manager (for someone who's been around the app stores a few times and wants to flex their skills in a growing group)

Excited to be promoted to Group Product Manager at Intercom! 🎉

We released a React Native wrapper — a new way to integrate Intercom into mobile apps. Check out the announcement for more.